Consultative Sales Communication

Participants will learn to:

Identify behaviors that project confidence and inspire trust
Use IE's customer profile to understand customers/clients better
Ask questions that will help customers think about needs, strategies, and requirements
Demonstrate good listening skills
Tailor information to the customer
Communicate non-generic business benefits
Uncover and handle objections skillfully
Communicate specific next steps that keep the sales process moving

This 2-day workshop utilizes sales role-plays, interaction models, extensive videotape feedback, and a maximum of 12 participants to ensure skills development.

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Consultative Sales Communication

In today's sales environment, customers and clients respond most positively to a consultative approach.

Consultative Sales Communication

This program is for any sales professional who wants to expand and deepen their tool kit for building trust and credibility. The workshop focuses on consultative communication skills as applied to existing sales models and situations. The key to developing consultative relationships is through open and interactive communication.